1. Program Name and Purpose
MACIAS LOGISTICS LLC. Informational SMS Program. The program consists of informational and conversational text messages relating to customer inquiries, customer service, service coordination, and general updates concerning requested logistics services. No marketing or promotional text messages are sent through this program.
2. How to Opt In
Customers may opt in by providing their mobile phone number and giving express verbal permission to receive SMS messages during a telephone conversation or in-person interaction with a MACIAS LOGISTICS LLC. representative. The representative explains the informational nature of the program, that message frequency varies, that message and data rates may apply, and how to opt out or request help. Customers may decline SMS communications. Consent to receive SMS is not a condition of purchasing services.
3. Message Frequency and Costs
Message frequency varies based on the customer’s service needs and inquiries. Message and data rates may apply according to the customer’s mobile carrier and service plan.
4. Opt-Out Instructions
You may cancel the SMS program at any time by replying STOP or CANCEL to a message from us. You may receive one final confirmation text. Following your opt-out, we will not send further program messages unless you provide a new authorization. To re-subscribe, you may reply START or contact our team to provide consent again.
5. Help and Customer Support
For help, reply HELP to a message or contact us at +1 (305) 615-6007 or e.lopez@maciaslogistics.com.
6. Delivery and Carrier Disclaimer
Delivery times may vary. Mobile carriers are not responsible for delayed or undelivered messages. Message delivery cannot be guaranteed.
7. Privacy and Data Sharing
We do not share or sell customer information to third parties or affiliates for promotional or marketing purposes. Mobile opt-in information and SMS consent are not shared with third parties for any purpose. Other information sharing described in our Privacy Policy excludes mobile opt-in and SMS consent data. For further details, read our Privacy Policy.
8. Changes to the Program
We may update these terms or modify the informational SMS program. The current terms will be available on this page.
Program summary: Informational customer support and service coordination only · Verbal opt-in · Frequency varies · Message and data rates may apply · Reply STOP to cancel · Reply HELP for assistance.